If you're in a leadership or a superior role, you have to learn how to give constructive criticism, not destructive ones that can simply demotivate your subordinate faster or even lose the respect they have for you. Most people have poor communication skills when it comes to criticism and can often comes off the wrong way, no amount of good intention can save and compensate for poor communication skills.
Constructive criticism, when given correctly can have the positive effect of a boost in productivity as well as output, and on the other hand negative one will do nothing for your workforce, expect to strut your ego perhaps.
This article will attempt to give you some tips on how to effectively get your message across:
Downplaying your criticism - One way you can tap on while giving comments is the primacy and recency effect, which means that people will most likely remember what was said in the beginning and at the end of something. Use this to your advantage, you can start your criticism by giving a compliment on the quality of work at the beginning, while offering more pointers and solution in the middle as to how they can improve, while finishing with strong encouragement. This way your staff can be better lift by the words you said instead of feeling wreck and devastated, also remember not to attack them personally as you should strictly keep it professional and on the matter itself only.
Being Direct - If the situation involves your company's reputation, then there is no time to beat around the bush as you have the responsibility to maintain your company's good standard. Thus in this scenario being direct is the most effective route, however you want to be sure that you're explaining the situation clearly to the other party and not leave any vague comments as there is no room for misunderstanding or miscommunication. Be sure that you're also offering a solution that will be useful and beneficial for everyone, make your staff understand your perspective on the matter and offer corrections if possible.
Repeating Yourself - There is simply no point in doing that because if you're doing it over and over again in a short period of time will not yield you any form of positive results. Give your staff time and room to change before you remind them again, encouraging is better than repeating and thus you should practice this.
Have private discussion - If you think that the situation might look bad for your staff, then you should only give your piece of mind in private. Nobody likes to be embarrassed and saving them that will get you more respect from your staff, not to mention that your workforce loyalty will increase too!
Finally, do not leave anything to imagination, vague criticism is as bad as destructive ones, do make sure that whenever you're commenting on your staff, you have a good reason and solution to offer!
Constructive criticism, when given correctly can have the positive effect of a boost in productivity as well as output, and on the other hand negative one will do nothing for your workforce, expect to strut your ego perhaps.
This article will attempt to give you some tips on how to effectively get your message across:
Downplaying your criticism - One way you can tap on while giving comments is the primacy and recency effect, which means that people will most likely remember what was said in the beginning and at the end of something. Use this to your advantage, you can start your criticism by giving a compliment on the quality of work at the beginning, while offering more pointers and solution in the middle as to how they can improve, while finishing with strong encouragement. This way your staff can be better lift by the words you said instead of feeling wreck and devastated, also remember not to attack them personally as you should strictly keep it professional and on the matter itself only.
Being Direct - If the situation involves your company's reputation, then there is no time to beat around the bush as you have the responsibility to maintain your company's good standard. Thus in this scenario being direct is the most effective route, however you want to be sure that you're explaining the situation clearly to the other party and not leave any vague comments as there is no room for misunderstanding or miscommunication. Be sure that you're also offering a solution that will be useful and beneficial for everyone, make your staff understand your perspective on the matter and offer corrections if possible.
Repeating Yourself - There is simply no point in doing that because if you're doing it over and over again in a short period of time will not yield you any form of positive results. Give your staff time and room to change before you remind them again, encouraging is better than repeating and thus you should practice this.
Have private discussion - If you think that the situation might look bad for your staff, then you should only give your piece of mind in private. Nobody likes to be embarrassed and saving them that will get you more respect from your staff, not to mention that your workforce loyalty will increase too!
Finally, do not leave anything to imagination, vague criticism is as bad as destructive ones, do make sure that whenever you're commenting on your staff, you have a good reason and solution to offer!
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